How Do I Cancel Kayo Subscription [Easy Steps]


If you’re looking for ways to cancel Kayo subscription, you’ve come to the right place. I will provide you multiple methods for cancellation, allowing you to choose the one that best fits your needs.

Kayo is a sports streaming platform available only in Australia, often referred to as the Netflix of sports streaming.

Powered by StreaMotion, Kayo Sports operates on a subscription basis, offering a wide range of live and on-demand sports content, including coverage from ESPN, Fox Sports, and other networks.

How To Cancel Your Kayo Sport Subscription If You Are Billed by Kayo or Telstra:

To cancel your Kayo subscription, follow these steps:

Remove Kayo Sport via My Account:

  1. Log in to My Account.
  2. Go to My Subscriptions and select Manage Subscriptions.
  3. Click the tick icon next to the subscription you want to cancel, changing it to a minus icon, then select Update Subscriptions.
  4. Review your changes and confirm.

Remove Kayo Through a Hubbl device:

  1. Navigate to My Account from the home screen, either by scrolling down or using voice search.
  2. Select Manage under My Subscriptions.
  3. Click the tick icon next to Kayo to change it to a minus, then select Review order.
  4. Review your changes and continue.

How To Cancel Your Kayo Sport Subscription If You Are Billed by Apple:

If your billing is through Apple, ensure to cancel your subscription via the Apple App Store at least 24 hours before the renewal date.

Here’s how to cancel via the Apple App Store:

  1. Open the App Store and log in with your Apple ID.
  2. Tap on your account profile icon located in the top-right corner.
  3. Choose Subscriptions to view a list of your active and expired subscriptions.
  4. Locate the Kayo app subscription.
  5. Tap on Cancel Subscription.

How To Cancel Your Kayo Sports Subscription Using a Browser

To cancel your Kayo Subscription via a browser, follow these simple steps:

  1. Visit the official website of Kayo Sports.
  2. Log in to your account using your credentials.
  3. Navigate to “My Account,” which you can find in the menu at the top right corner.
  4. Click on “Cancel My Subscription” to initiate the cancellation process.
  5. You will be prompted for confirmation; click “Agree.”
  6. Finally, they will ask for the reason for cancellation. Provide your reason, and shortly afterward, you will receive a confirmation email in your inbox.

How to Cancel Your Kayo Subscription Using the Android App

If you prefer canceling your Kayo subscription through the app instead of the website, follow the steps below:

  1. Install the official Kayo application.
  2. Sign in to your Kayo account within the app.
  3. Locate “Manage Account” in the top right icon.
  4. Enter your information such as username, email address, and password in the provided fields.
  5. Navigate to your profile.
  6. Click on the “Cancel Subscription” option.
  7. Confirm your cancellation by clicking “Agree.”

Why My Kayo Account is still Working after cancellation?

Even after cancellation, your access remains active until the conclusion of your current billing period. Following that, you can enjoy Kayo Freebies, offering a variety of free content such as live matches, short clips, and documentaries.

Encountering issues with canceling Kayo?

If you’re billed directly by Kayo and encounter the error message “There is an action currently being processed on your account. Please try again later,” you can use the Chat button on the website.

In case you’re unable to access My Account due to being overseas or encountering technical difficulties, click the Chat button to connect with an agent or fill out this webform, providing:

  • Your full name
  • The mobile number associated with your account
  • The email address linked to your account
  • The reason for your inability to cancel yourself
  • Your payment method (Telstra, iTunes, or credit card

More Kayo Sports Guides on Sports Conduct:

You can also check out the following Kayo Sports guides on SportsConduct:


Can I get a refund from Kayo?

No, you can’t get a refund from Kayo. Kayo’s refund policy clearly states that refunds are not provided, as outlined in their terms and conditions.

How do you contact Kayo?

For any inquiries or complaints, you can contact Kayo Sports at the official email address: [email protected]. Simply send your email to this address to get in touch with them.

Can I cancel Kayo anytime?

Yes, you have the flexibility to cancel your Kayo subscription anytime, but make sure it is done at least 24 hours before your subscription renewal date.


In conclusion, It is a straightforward process to cancel Kayo subscription and also offers flexibility to users. Whether you choose to cancel via the website, Android app, or through the Apple App Store, following the outlined steps ensures a smooth cancellation experience.

Remember to cancel the subscription at least 24 hours before your subscription renewal date to avoid any unwanted charges.

How Do I Cancel Kayo Subscription [Easy Steps]

Laura Wills

Laura Wills, the creative force behind sports streaming guides, delivers concise yet engaging narratives. Laura blends extensive sports knowledge with engaging storytelling, delivering guides that transcend geo-restrictions. Embrace the world of limitless sports streaming with Laura – where expertise meets passion, and every reader is part of the global sports celebration.

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