How To Fix ITV Error code 01-01: [Fixes with All Possible Causes]


If you’re a fan of ITV but have encountered the 01-01 error code while trying to watch content on the platform, there’s no need to worry. This error typically pops up when attempting to access content from outside the UK that’s limited to viewers within the country.

In this guide, I’ll take you through the steps needed to fix the ITV error code 01-01, so you can get back to enjoying your favorite shows.

Since ITV is geographically restricted outside the UK, make sure to use a VPN service such as ExpressVPN to tackle this issue when accessing ITVX from abroad.

A slow internet connection might be the culprit for getting error code 01-01. Restart your router and modem to clear temporary issues and improve your streaming.

What is ITV Error Code 01-01?

Encountering the ITVX Error Code 01-01 is a common issue, especially for viewers attempting to access content from outside the UK borders.

This error typically shows that ITV has identified a discrepancy in your location or has encountered an issue with the data stored on your device.

Understanding the underlying cause of this error is crucial for resolving it promptly. It commonly indicates:

  • Geographical Restrictions: ITV is only available to users within the UK due to licensing agreements. When the system detects an IP address outside of this region, it triggers the error code.
    Utilizing the best ITVX VPN can help bypass these geo-restrictions, ensuring uninterrupted streaming without barriers.
  • Cache-Related Problems: The cache on your streaming device or browser can sometimes lead to this error. ITV may detect inconsistencies in your location or account information stored in the cache.

How to Fix ITV Error Code 01-01?

You can try these methods to bypass the ITV Error Code 01-01:

  • Step 1: Ensure Stable Internet Connection
  1. Restart your router and modem to stabilize your internet connection.
  2. Attempt streaming on ITV again. If the error persists, proceed to the next step.
  • Step 2: Update ITV App
  1. Go to the App Store (iOS) or Google Play Store (Android).
  2. Search for the ITV app and install the latest updates.
  3. Restart your device and try accessing ITV content again.
  • Step 3: Clear ITV App Cache
  1. Navigate to your device’s settings, go to the ITV app, and select ‘Clear Cache.
  2. After clearing the cache, restart your device and try to stream ITV again.
  • Step 4: Restart Device
  1. For devices like Roku, initiate a restart by holding down the power button.
  2. Select the ‘Restart’ option, and after your device reboots, try accessing ITV content.

What Causes The Error Code 01-01 on ITV?

  • Geographical Restrictions: ITV Error Code 01-01 usually arises due to geographical restrictions imposed on non-UK viewers as per licensing agreements.
  • Outdated ITV App: Having an outdated ITV app can trigger error code 01-01. It’s crucial to update the app to the latest version.
  • Internet Connection Issues: Error code 01-01 may result from a slow or unstable internet connection. Ensure stability by restarting your router and modem.

What to watch on ITVX in 2024:

Here’s what you can watch on ITVX in 2024.

More ITVX Guides on Sports Conduct:

ITV Error Code 01-01: FAQs

What is error code 01 01 on ITV Live?

ITVX Error Code 01-01 occurs when attempting to access ITV. The accompanying message, “Not available. Sorry, this show isn’t available right now. Retry. Error code: 01-01,” signifies geographical restrictions that confine access to UK viewers due to licensing agreements.

What should I do if my ITV app keeps giving me ITV Error code 01-01?

If your ITV app keeps giving you ITV Error code 01-01 after troubleshooting, it’s recommended to reach out to ITV support for further assistance. They can assist in diagnosing the problem and provide tailored solutions.

What causes ITV to crash?

ITV may crash due to factors such as unstable internet connections or corrupted app cache. Maintaining a stable connection and regularly clearing the cache can help alleviate this problem.


Addressing the ITV Error Code 01-01 requires a blend of straightforward troubleshooting and utilizing a VPN such as ExpressVPN to bypass geographic limitations.

By adhering to the provided steps, uninterrupted access to ITV content can be achieved, regardless of your location.

Don’t allow technical issues to spoil your entertainment; give these solutions a try today!

How To Fix ITV Error code 01-01: [Fixes with All Possible Causes]

Laura Wills

Laura Wills, the creative force behind sports streaming guides, delivers concise yet engaging narratives. Laura blends extensive sports knowledge with engaging storytelling, delivering guides that transcend geo-restrictions. Embrace the world of limitless sports streaming with Laura – where expertise meets passion, and every reader is part of the global sports celebration.

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